we998 Privacy Policy

This Privacy Policy ("Policy") describes how we998 ("we998", "we", "us", "our") collects, processes, stores, and shares personal information relating to users ("you", "your") of the we998 platform, accessible at we998.app and all associated services. By registering an account or otherwise using the we998 platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside the we998 Terms and Conditions.

1. Introduction and Controller Identity

1.1 we998 is the data controller responsible for personal data collected through the we998 platform. As data controller, we998 determines the purposes and means by which your personal data is processed.

1.2 we998 is committed to protecting the privacy and security of all players. This Policy is intended to give you a clear and honest account of our data practices so that you can make informed decisions about your use of the platform.

1.3 This Policy applies to all Pakistani players and all other users who access the we998 platform from any location. If you are located in a jurisdiction with specific data protection laws, those laws may confer additional rights upon you.

2. Personal Data We Collect

2.1 we998 collects personal data in the following categories:

Category	Examples	Purpose
Identity Data	Full name, date of birth, gender, national identity information	Account registration, KYC verification, age verification
Contact Data	Email address, phone number	Account management, support communications, notifications
Financial Data	Payment method details (JazzCash/Easypaisa account references, bank account or card details), transaction history, deposit and withdrawal records	Payment processing, fraud prevention, AML compliance
Technical Data	IP address, device type, browser type and version, operating system, session data	Platform security, fraud detection, service optimisation
Usage Data	Betting history, game history, login timestamps, page interactions, session duration	Platform improvement, responsible gaming monitoring, player support
Verification Data	Identity document copies (CNIC, passport), selfies or photographs submitted for KYC	Identity verification, AML compliance, regulatory obligations

2.2 we998 may also collect data from third parties, including payment processors, identity verification services, and fraud prevention providers, where this is necessary to operate the platform safely and in compliance with applicable requirements.

3. How We Use Your Personal Data

3.1 we998 uses your personal data for the following purposes:

• Account creation and management: To register your account, authenticate your identity, and maintain your account in good standing;
• Service delivery: To enable your participation in casino games, sports betting (including PSL cricket betting), live dealer games, crash games, and all other we998 platform features;
• Payment processing: To process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard, and USDT TRC20;
• Identity verification and KYC: To verify your identity in accordance with our internal policies and applicable anti-money laundering requirements;
• Fraud prevention and security: To detect, prevent, and investigate fraudulent activity, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor player activity and identify patterns that may indicate problem gambling, and to administer player-requested self-exclusion or account restrictions;
• Customer support: To respond to your queries, complaints, and support requests;
• Legal compliance: To comply with applicable laws, regulations, and obligations including record-keeping and reporting requirements;
• Platform improvement: To analyse usage data and improve the performance, features, and user experience of the we998 platform.

4. Legal Basis for Processing

4.1 we998 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable legal requirements, including KYC, AML, and age verification obligations;
• Legitimate interests: Processing carried out for purposes of fraud detection, platform security, and service improvement, where those interests are not overridden by your data protection rights;
• Consent: Where we rely on your consent for specific processing activities (such as optional marketing communications), you retain the right to withdraw that consent at any time.

5. Sharing Your Personal Data

5.1 we998 does not sell your personal data to unaffiliated third parties for their own marketing purposes.

5.2 we998 may share your personal data with the following categories of recipients where necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard card networks, and cryptocurrency processing partners, for the purpose of processing your transactions;
• Identity verification providers: Third-party KYC and AML compliance service providers who assist we998 in verifying player identities and screening for prohibited conduct;
• Game content providers: Software and game suppliers who provide the casino games, slots, crash games, and live dealer content accessible on the we998 platform may have access to certain session data for technical and audit purposes;
• Legal and regulatory authorities: Competent courts, law enforcement agencies, or regulatory bodies where disclosure is required by applicable law or pursuant to a valid legal order;
• Professional advisors: Lawyers, accountants, auditors, and other professional advisors who are bound by appropriate confidentiality obligations.

5.3 Where we998 engages third-party processors, we require them to process your data only on our documented instructions and to implement appropriate security measures.

6. Cookies and Tracking Technologies

6.1 we998 uses cookies, web beacons, and similar tracking technologies on the we998 platform for the following purposes:

• Essential cookies: Required for core platform functions including session authentication, security, and load balancing. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to understand how players interact with the platform, which pages are visited, and how features are used. This data is aggregated and used to improve the we998 experience;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your platform experience.

6.2 You can control cookie behaviour through your browser settings. Please note that disabling certain cookies may affect the functionality of the we998 platform. Guidance on managing cookies is available from your browser's help documentation.

7. Data Retention

7.1 we998 retains your personal data for as long as is necessary for the purposes for which it was collected, and in accordance with applicable legal retention obligations.

7.2 As a general principle, we998 retains account and transaction data for a minimum of five (5) years following account closure, in order to comply with AML and financial record-keeping obligations. Identity verification documents may be retained for longer periods where required by applicable law.

7.3 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.

7.4 Requests for early deletion of personal data will be considered on a case-by-case basis, but we998 may decline to delete data where retention is required by law or where it is necessary for the establishment, exercise, or defence of legal claims.

8. Security Measures

8.1 we998 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS / SSL) encryption for all data transmitted between your device and the we998 platform;
• Encryption of sensitive data fields at rest in our databases;
• Access controls limiting personal data access to authorised personnel on a need-to-know basis;
• Regular security assessments and monitoring of the platform infrastructure;
• Incident response procedures for the detection, containment, and reporting of data security incidents.

8.2 Notwithstanding the foregoing, no method of electronic data transmission or storage is completely secure. we998 cannot guarantee absolute security but is committed to implementing and maintaining commercially reasonable security measures.

8.3 In the event of a data security incident that poses a high risk to your rights and freedoms, we998 will notify affected players without undue delay where required by applicable law.

9. Your Data Protection Rights

9.1 Subject to applicable law and we998's verification procedures, you may have the following rights with respect to your personal data:

• Right of access: The right to request confirmation of whether we998 holds personal data about you, and to receive a copy of that data;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by we998;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements;
• Right to restriction: The right to request that we998 restrict the processing of your personal data in certain circumstances;
• Right to object: The right to object to the processing of your personal data where we998 relies on legitimate interests as its legal basis, subject to we998's ability to demonstrate compelling legitimate grounds;
• Right to data portability: The right to receive personal data provided to we998 in a structured, machine-readable format, where processing is based on consent or contractual necessity.

9.2 To exercise any of the above rights, please contact the we998 support team using the contact information provided in Section 13 of this Policy. we998 will respond to valid requests within a reasonable timeframe and may require you to verify your identity before processing your request.

10. Children's Privacy

10.1 The we998 platform is strictly prohibited for use by persons under the age of 18. we998 does not knowingly collect personal data from persons under the age of 18.

10.2 If we998 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted promptly and the associated account will be closed. If you believe that we998 may hold data relating to an underage individual, please contact us immediately.

10.3 18+ Age verification is a mandatory step in the we998 account registration process and may be revisited at any point during the account lifecycle.

11. Third-Party Links and Services

11.1 The we998 platform may contain references to, or operational integrations with, third-party services including payment gateways and game content providers. we998 is not responsible for the privacy practices of such third parties.

11.2 This Privacy Policy applies solely to personal data processed by we998. When you interact with a third-party payment provider (such as JazzCash or Easypaisa), that provider's own privacy policy will govern the processing of your data by them. we998 encourages you to review the privacy policies of any third-party services you use in connection with the we998 platform.

12. Updates to This Policy

12.1 we998 reserves the right to update or amend this Privacy Policy from time to time. The effective date of the current version is stated at the top of this page.

12.2 Where changes to this Policy are material, we998 will take reasonable steps to notify registered players prior to the changes taking effect, which may include an in-platform notification or an email to your registered address.

12.3 Your continued use of the we998 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

13. Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by we998, please contact the we998 data support team. Contact details are available in the footer of this website.

13.2 we998 aims to acknowledge all privacy-related enquiries promptly and to resolve legitimate requests within a reasonable timeframe. If you are dissatisfied with we998's response to a data protection matter, you may have the right to lodge a complaint with a competent data protection authority.